" The essentials are good, such as mostly good teachers, nice fellow students, fair grading and such. But much if what surrounds all that is far behind, like the not so competent administration, IT infrastructure. Especially two things are problematic: One, you don't receive any feedback on written exams, so you don't know what you need to improve. Two, we do not get emails or notifications about any of the things that actually matter to us, such as exam dates and locations, grades, syllabuses, and so on - but we do get a lot of spam about extracurricular workshops and events, and the campus newspaper. "